{"id":618,"date":"2026-01-28T08:31:45","date_gmt":"2026-01-28T08:31:45","guid":{"rendered":"https:\/\/ilsiftransmart.com\/?page_id=618"},"modified":"2026-01-28T08:31:45","modified_gmt":"2026-01-28T08:31:45","slug":"shipping-and-delivery-policy","status":"publish","type":"page","link":"https:\/\/ilsiftransmart.com\/vi\/shipping-and-delivery-policy\/","title":{"rendered":"Ch\u00ednh s\u00e1ch v\u1eadn chuy\u1ec3n v\u00e0 giao h\u00e0ng"},"content":{"rendered":"\n<style>\n    \/* CSS \u0111\u1ed3ng b\u1ed9 *\/\n    .ilsi-policy-container {\n        font-family: 'Inter', sans-serif;\n        max-width: 800px;\n        margin: 0 auto;\n        background: #fff;\n        padding: 20px;\n        border-radius: 8px;\n    }\n\n    .ilsi-policy-title {\n        text-align: center; \/* Ti\u00eau \u0111\u1ec1 l\u1edbn v\u1eabn canh gi\u1eefa cho \u0111\u1eb9p *\/\n        color: #003366; \n        font-size: 2rem;\n        margin-bottom: 10px;\n        font-weight: 800;\n        text-transform: uppercase;\n        border-bottom: 3px solid #FFCC00; \n        display: inline-block;\n        padding-bottom: 10px;\n    }\n\n    \/* Ti\u00eau \u0111\u1ec1 nh\u1ecf b\u00ean trong v\u1eabn canh gi\u1eefa ho\u1eb7c tr\u00e1i t\u00f9y b\u1ea1n, \u1edf \u0111\u00e2y \u0111\u1ec3 gi\u1eefa cho c\u00e2n \u0111\u1ed1i *\/\n    .policy-summary {\n        background: #f8f9fa;\n        padding: 15px 20px;\n        cursor: pointer;\n        font-weight: 700;\n        color: #333;\n        position: relative;\n        list-style: none;\n        transition: 0.3s;\n        display: flex;\n        justify-content: space-between;\n        align-items: center;\n        text-align: left; \/* Canh tr\u00e1i cho ti\u00eau \u0111\u1ec1 thanh s\u1ed5 xu\u1ed1ng *\/\n    }\n\n    .policy-summary:hover {\n        background: #eef4fb;\n        color: #003366;\n    }\n\n    .policy-summary::-webkit-details-marker { display: none; }\n\n    .policy-summary::after {\n        content: '+';\n        font-size: 1.5rem;\n        color: #FFCC00;\n        font-weight: bold;\n    }\n\n    details[open] .policy-summary::after {\n        content: '-';\n        color: #003366;\n    }\n\n    details[open] .policy-summary {\n        background: #003366;\n        color: #fff;\n    }\n\n    \/* --- PH\u1ea6N QUAN TR\u1eccNG \u0110\u00c3 S\u1eecA --- *\/\n    .policy-content {\n        padding: 20px;\n        background: #fff;\n        line-height: 1.6;\n        color: #555;\n        border-top: 1px solid #eee;\n        animation: slideDown 0.3s ease-out;\n        \n        \/* D\u00d2NG N\u00c0Y \u0110\u1ec2 CANH L\u1ec0 TR\u00c1I TO\u00c0N B\u1ed8 N\u1ed8I DUNG *\/\n        text-align: left !important; \n    }\n\n    \/* Canh ch\u1ec9nh danh s\u00e1ch d\u1ea5u ch\u1ea5m cho th\u1eb3ng h\u00e0ng *\/\n    .policy-content ul { \n        margin-left: 20px; \n        margin-top: 10px; \n        text-align: left; \/* \u0110\u1ea3m b\u1ea3o danh s\u00e1ch c\u0169ng canh tr\u00e1i *\/\n    }\n    \n    .policy-content li { \n        margin-bottom: 8px; \n    }\n\n    \/* Style ri\u00eang cho c\u00e1c m\u1ee5c con trong International Flow *\/\n    .sub-list {\n        list-style-type: circle;\n        margin-top: 5px;\n        margin-left: 20px;\n    }\n\n    .policy-item {\n        margin-bottom: 15px;\n        border: 1px solid #e0e0e0;\n        border-radius: 8px;\n        overflow: hidden;\n        box-shadow: 0 2px 5px rgba(0,0,0,0.05);\n    }\n\n    @keyframes slideDown {\n        from { opacity: 0; transform: translateY(-10px); }\n        to { opacity: 1; transform: translateY(0); }\n    }\n<\/style>\n\n<div class=\"ilsi-policy-container\">\n    <div style=\"text-align: center;\"> <h2 class=\"ilsi-policy-title\">Shipping &#038; Delivery Policy<\/h2>\n        <p style=\"color: #666; margin-bottom: 30px; font-style: italic;\"<\/p>\n    <\/div>\n\n    <details class=\"policy-item\" open>\n        <summary class=\"policy-summary\">1. Scope &#038; Shipping Methods<\/summary>\n        <div class=\"policy-content\">\n            <p>ILSI provides integrated multimodal transport solutions:<\/p>\n            <ul>\n                <li><strong>Domestic Flow:<\/strong> Utilizing ILSI&#8217;s truck fleet and partners for <strong>Door-to-Door<\/strong> delivery to agents, supermarkets, and restaurants (HORECA) across Vietnam.<\/li>\n                <li><strong>International Flow:<\/strong>\n                    <ul class=\"sub-list\">\n                        <li><strong>Sea Freight:<\/strong> For large volume orders (FCL\/LCL).<\/li>\n                        <li><strong>Air Freight:<\/strong> For samples or urgent shipments.<\/li>\n                        <li><strong>Incoterms Support:<\/strong> Full support for EXW, FOB, CIF, DDP conditions.<\/li>\n                    <\/ul>\n                <\/li>\n            <\/ul>\n        <\/div>\n    <\/details>\n\n    <details class=\"policy-item\">\n        <summary class=\"policy-summary\">2. Estimated Time of Arrival (ETA)<\/summary>\n        <div class=\"policy-content\">\n            <ul>\n                <li><strong>Warehouse Processing Time:<\/strong> 24 &#8211; 48 hours after payment confirmation.<\/li>\n                <li><strong>Transit Time:<\/strong>\n                    <ul class=\"sub-list\">\n                        <li><strong>Domestic:<\/strong> 1 &#8211; 5 working days depending on the region.<\/li>\n                        <li><strong>International (EU\/US):<\/strong> 25 &#8211; 45 days depending on the shipping schedule and destination port.<\/li>\n                    <\/ul>\n                <\/li>\n            <\/ul>\n            <p style=\"margin-top: 10px; font-style: italic; color: #003366;\">\n                * Note: Customers can monitor the shipment location via <strong>Real-time Tracking<\/strong> on the &#8220;My Dashboard&#8221; page.\n            <\/p>\n        <\/div>\n    <\/details>\n\n    <details class=\"policy-item\">\n        <summary class=\"policy-summary\">3. Shipping Costs (Total Landed Cost)<\/summary>\n        <div class=\"policy-content\">\n            <ul>\n                <li>ILSI&#8217;s <strong>&#8220;Instant Freight Calculator&#8221;<\/strong> system will accurately calculate shipping freight, Terminal Handling Charges (THC), and estimated import taxes immediately upon ordering.<\/li>\n                <li><strong>No Hidden Fees Commitment:<\/strong> The total cost displayed at Checkout is the final cost.<\/li>\n            <\/ul>\n        <\/div>\n    <\/details>\n\n    <details class=\"policy-item\">\n        <summary class=\"policy-summary\">4. Loading\/Unloading Responsibilities<\/summary>\n        <div class=\"policy-content\">\n            <ul>\n                <li><strong>At Origin:<\/strong> ILSI is responsible for <strong>loading<\/strong> goods onto the transport vehicle at the departure warehouse.<\/li>\n                <li><strong>At Destination:<\/strong> The Buyer is responsible for arranging manpower\/equipment for <strong>unloading<\/strong> goods from the truck\/container at the destination warehouse (unless a separate unloading service agreement exists).<\/li>\n            <\/ul>\n        <\/div>\n    <\/details>\n\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ch\u00ednh s\u00e1ch v\u1eadn chuy\u1ec3n v\u00e0 giao h\u00e0ng<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-618","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ilsiftransmart.com\/vi\/wp-json\/wp\/v2\/pages\/618","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ilsiftransmart.com\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ilsiftransmart.com\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ilsiftransmart.com\/vi\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ilsiftransmart.com\/vi\/wp-json\/wp\/v2\/comments?post=618"}],"version-history":[{"count":1,"href":"https:\/\/ilsiftransmart.com\/vi\/wp-json\/wp\/v2\/pages\/618\/revisions"}],"predecessor-version":[{"id":620,"href":"https:\/\/ilsiftransmart.com\/vi\/wp-json\/wp\/v2\/pages\/618\/revisions\/620"}],"wp:attachment":[{"href":"https:\/\/ilsiftransmart.com\/vi\/wp-json\/wp\/v2\/media?parent=618"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}